Loyalty card

Loyalty_Card_imageOur Loyalty Card scheme is currently available to in-store customers only and we hope to be able to offer this to online customers in time.

To join our Loyalty Card scheme, you will need to provide some basic information about you, so that we know who we have issued a card to. This information is kept private and will not be used to sell on to any third party(ies) – we adhere to the Data Protection Act. If you have an email address, we will add you to our mailing list, so you can enjoy our monthly newsletter.

You will receive a stamp on your Loyalty Card for every full £10 purchase and your card must be presented at the time of purchase. Once you have 10 stamps your card will be full and you will be entitled to £10 off your next full priced purchase in-store.

You cannot use your full card towards any purchase of sale, discounted or any goods already on offer and no stamps will be given on any sale, discounted or goods on offer.

Please read though our full terms and conditions, which can be found here.



The card is not a credit, debit or cheque guarantee card.

  • The Crafty Stitches Ltd (CS Ltd) Loyalty Card is valid for use in-store at Crafty Stitches Ltd, Northwich. Online availability may be provided in the future.
  • All cards are issued by and remain the property of CS Ltd which reserves the right, at its sole discretion, to decline to issue or withdraw the Loyalty Card at any time.
  • The CS Ltd Loyalty Card is for personal use only and may be used by the person to whom the card is issued and members of their family.
  • To qualify for the collection of Loyalty Stamps, the Loyalty Card user must present the Loyalty Card at the time of purchase and cannot be applied or claimed retrospectively, unless prior agreement has been given.
  • The Loyalty Card may only be used once per transaction and cannot be used in conjunction with any other offer, sale or discount items. Stamps can only be collected on full priced goods.
  • Stamps will be collected for every full £10 spent in-store. A completed card will entitle the Loyalty Card user to £10 off their next full priced purchase.
  • A fully completed card cannot be used on any goods in the sale, or which are already discounted, on offer or to purchase gift vouchers.
  • No refund will be given if the purchase is less than £10
  • Returns of goods will be accepted, but only with a receipt and in the event of a refund, then a new Loyalty Card will be issued – no cash will be given.
  • A full Loyalty Card has no monetary value and are non-refundable and cannot be exchanged for gift vouchers or cash.
  • CS Ltd reserves the right to at any time stop issuing Loyalty Cards and/or to amend these terms and conditions and/or to suspend or terminate CS Ltd Loyalty Card Scheme at any time on reasonable notice. If the Scheme is terminated (for whatever the reason) the Loyalty Card user loses the right to use the Loyalty Card and benefit from any special offers included within the Scheme. CS Ltd will notify the Loyalty Card holder of any changes to these terms and conditions and/or of any suspension or termination of the CS Ltd Loyalty Card Scheme by sending the Loyalty Card holder notification to your registered email address and/or displaying such notification at www.craftystitchesonline.co.uk .
  • These terms and conditions apply to the relationship between CS Ltd and the Loyalty Card user from time to time.
  • No term of this terms and conditions shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a person who is not a Loyalty Card user.
  • CS Ltd accepts no liability for any costs, expenses, loss or damage, including any loss (including consequential loss) or damage whether direct or indirect and all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these terms and conditions, provided that nothing in these terms and conditions shall restrict or exclude liability for death or personal injury caused by our negligence.
  • These terms and conditions shall be governed in accordance with the laws of England you agree to submit to the jurisdiction of the English Court.
  • These terms and conditions do not affect your statutory rights.