Privacy Policy

We take seriously our duty to safeguard the privacy of our website visitors and this Privacy Policy sets out how we will treat your personal information including personal data that you provide to us and what we collect from you.

This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

  1. What information do we collect about you?
  2. How we will use the information about you?
  3. Cookies
  4. Security of your personal information
  5. Disclosure of information
  6. Other websites
  7. Changes to our Privacy Policy
  8. Access to your information and correction
  9. How to contact us

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services.  Website usage information is collected using cookies and we collect and process the following types of personal information:

1.1 Information about your computer and about visits to our website and the resources that you access including but not limited to your IP address, geographical location, browser type and versions, operating system, referral source, length of visit, page views, website navigation

1.2 Information relating to you registering with us

1.3 Information relating to you subscribing to our website services and email notifications

1.4 Information relating to transactions carried out between us

1.5 Any other information you choose to send us

How will we use the information about you?

The main purpose of our collecting and storing information is to enable us to provide services to you, and we may use your personal information to:

2.1 Provide you with information both requested by you and of products which we feel may be of interest to you, but only where you have agreed to receive that information

2.2. To provide you with details of any changes to our website

2.3 To provide information about goods and services

2.4 To meet our terms and conditions

2.5 To send you general non marketing and marketing communications which you have consented to receive

2.6 To sent you email notifications you have requested

2.7 To enable you to use the services available on the website

2.8 To provide third parties with information about our users but not individual details

If you do not want us to use information about you, you can withhold your consent

Use of Cookies

Cookies are small text files that are placed on your computer and are used by most websites in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Cookie name Purpose
cookiesapproved This cookie is used to record if a user has approved cookie usage.
__utma These cookies are using a service provided by Google Analytics which allows us to analyse the use of this website so we can measure and improve the performance. Google Analytics generates statistical and other information about website use by means of cookies, including the number of visitors to the site, where visitors have come from who use the site and the pages they visited. The information generated relating to the website is used to create reports about the use of the website. Google will store this information.

Google’s Privacy Policy is available at: www.google.com/policies/privacy/

__utmb
__utmc
__utmz
items This cookie is used to store a list of products added into shopping cart.

4 Security of your Personal Information

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

All transactions you make or receive from us will be encrypted and data received by us will be stored on our secure servers.

We cannot guarantee the security of data sent over the internet because such transmission is not completely secure.

5 Disclosure of Information

5.1 Where appropriate, we may disclose your personal information to our employees, officers, agents, suppliers or sub-contractors where it is reasonably necessary for the purposes of this Privacy Policy

5.2 We may also disclose your personal information:

5.2.1 Where required to do so by law

5.2.2 In connection with any legal proceedings or prospective legal proceedings

5.2.3 To assist fraud protection and to minimise credit risk

5.2.4 In order to establish, exercise or defend our legal rights

5.2.5 To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling

6 Other Websites

There may be links to third party websites on our website and we are not responsible for the Privacy Policies or practices of those other websites.

Changes to our Privacy Policy

It may be necessary to update this Privacy Policy and if so, a new version will be posted on our website.  You should check at intervals to ensure you are happy with any changes.  This Privacy Policy was last updated on 23rd March 2018.

Access to your information & correction

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, please email or write to us, using the contact information provided below.

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.

How to contact us

If you have any questions about the operation of this Privacy Policy please contact us at contact@craftystitchesonline.co.uk or write to us at 48 Witton Street, Northwich, Cheshire, CW9 5AG.

Updated 23rd March 2018